Legendary Service Group

LSG’s Four-Step Performance Improvement System The Legendary Service Group’s Performance Management System automates the 4 steps that comprise performance evaluation and improvement. This comparison will quickly show you how LSG, using Virtual CEO, Inc.® technology, will transform the way you assess and improve your organization’s performance. Identify Needs Knowing where your organization currently stands is a fundamental first step towards improvement. Unfortunately, this step can be far too time-consuming. It doesn't have to be.
Without Legendary Service Group Time consuming data gathering that can take weeks or even months. Lost productivity and very expensive use of senior managers' time. Intrusive interviews that interrupt your business day. Fragmented, functionally-biased perspectives. No direct tie to best practices. Limited input from workforce. Reports and outputs take forever to receive. Reports are often text laden and difficult to interpret. Cost in Time: weeks/months	With Legendary Service Group Leverage time and personnel. Capture enterprise-wide performance data in hours or days. Convenient, anonymous online 24/7 assessment system. Promotes cross-functional perspectives. Tied to proven best practices metrics. Capture input from entire organization and from customers/clients. Receive comprehensive reports immediately. Reports are clear and action oriented. Cost in Time: hours/days
Develop Solutions Using LSG, everyone on the team gets heard. Problems reflect consensus thinking. Solutions are more focused and targeted.
Without Legendary Service Group “Silo” barriers. Difficult to navigate through functional bias and bottlenecks. Meetings often get off point or focus on Immediate or individual issues. Intangible business knowledge rarely captured or retrievable for benchmarking purposes. Difficult to move from concept to actions.	With Legendary Service Group Remove barriers between groups. Immediately illustrates alignment or misalignment at the senior level and within the organization. Keeps you focused on the big picture: organizational strategic issues and challenges. All business knowledge is captured. Can be used for measuring progress over time. Facilitates high-level, focused dialogue to trigger effective action planning.
Plan Action Using flipcharts to figure out action plans is a laborious, tiring process. It’s time to start using technology so that your time is better spent.
Without Legendary Service Group Walls covered with flip charts and masking tape. Lost data. Difficult to capture every item or nuance from planning sessions. Time consuming to manually list priorities, objectives, ownership, key milestones, and measurements tied to ROI. Time and momentum lost due to the time it takes to type the plan and then receive it back.	With Legendary Service Group Interactive action planning software takes its place. All data captured and warehoused electronically. LSG’s Validation and Action Planning software conveniently captures all relevant execution data. Print and distribute the plan immediately.
Support Execution This is where the value of the planning takes shape. Let us help you stay on track and achieve the goals you have so carefully crafted.
Without Legendary Service Group Tactical deployment may be lost in day to day demands and distractions. Takeaways from planning sessions often lost. No discipline or structured approach to implementing plan. Groups or divisions often use different formats to track and report progress against objectives.	With Legendary Service Group Action planning software provides project owners with real time reminders tied to key milestones. All execution data stored electronically. Uniform approach to action plan implementation. Standardized system that supports a common approach and a common business language.