Strategic Business Improvement –
How LSG Will Benefit Your Organization

Is your executive team aligned around the “Right” key issues? Have you identified the Industry Proven Best Practices that will have the greatest impact on your business’s performance? Is your organization ready to effectively implement its high priority strategic initiatives? Do you have the ability to create a comprehensive, accountable, and measurable action improvement plan in days vs. weeks or months?

Working with the Legendary Service Group, you'll spend less time identifying issues and problems and more time developing solutions. Using a thoroughly proven Web-based technology, Legendary Service Group’s Strategic Business Improvement program will provide a 360-degree view of your organization, from the perspectives of your senior management team, board, staff, even your customers, in just a fraction of the time you'd spend on your own self assessment or "traditional" consultation project.

Do you and your management team face any of these issues?

Strategic Planning
How do we bring structure and cultural focus into our team’s strategic thinking? How do we open up the minds of our strategic planning participants? What are our capabilities and capacities? Have we overlooked anything? How do we bring discipline to the execution of our strategies?

Executive Alignment
Where should we be investing our financial, human and technical resources? Are our limited resources being directed at the right things? Do we have any organizational undercurrents that are affecting performance?

Organization Alignment
Are all our corporate and divisional leaders’ priorities aligned with our organization? Are we ready to implement necessary change? Do our management, staff, and customers agree on what is important?

New CEO or Division Head
Where are my biggest Problems/Opportunities? Are my key executives in alignment with each other and with the strategic issues facing us? What is the overall climate in our organization? Who are my strongest managers? Where are we competing for our own resources?

Mergers & Acquisitions
Do we have compatible or colliding cultures? What organizational effectiveness issues are most significant? What information do we need to drive our communication plan? What synergies do we have?

Division Heads, Sales SVP’s or CIO’s
What organizational “landmines” exist that could derail our sales, technology or other initiative? What division stands the best chance of success for a pilot program?

Executive Education
What is the level of business acumen at our senior level? How balanced is the operational understanding of our Executive Team?

Turnarounds/Recoveries
How do we figure out quickly where we are the least effective? How do we best control expenses and redirect scarce resources? How do we move the team quickly into effective action?

LSG can help you effectively deal with these issues FAST. Call us to learn how. Working with the Legendary Service Group, you will:
  • Get the information you need to make informed strategic decisions
  • Get input from individuals who are involved in the decision-making and implementation process
  • Get it confidentially and without intrusion.
  • Get down to the highest priority issues that need immediate resolution in your organization
  • Get clear action-steps for implementing necessary changes and get it FAST!
     
You may think it is going to take months and an extensive amount of resources to complete this chore. Not any more! The Legendary Service Group, using web-based tools can and will:
  • Assess your organization by asking the right questions of the right people.
  • Distill the information to give you a clear and concise road map that will address your key issues.
  • Use this data to create a real-time, detailed action plan that prioritizes the issues that matter most, and holds members of your organization accountable for addressing the issues in days vs. weeks or months.
LSG capabilities include the ability to measure your organization’s performance from multiple viewpoints. You choose what’s best for your organization.

Executive - The Executive Assessment provides you with a strategic view of your entire business enterprise from your Management Team’s perspective.

Organization - Capture your staff's perceptions of your organization’s performance and compare it to see if senior management and staff are on the same page, identifying areas where gaps exist and other problem/opportunity areas.

Customer Satisfaction - This three-tiered study compares executive and employee perspectives with those of your customers in relation to the overall level of service and quality provided by your organization. In addition to your strategic planning team, this work will greatly assist those in marketing, product development and customer relations improve product effectiveness and service offerings.

Bottom line, you will receive a comprehensive view of your organization’s performance and priorities in the time it takes you, your executives, and staff to complete our survey. Your management team will then meet in an action-planning workshop where you will review your significant organizational issues, reach agreement on strategic priorities, and develop a detailed action plan ready for implementation. All this in a total time investment of just a couple of days instead of weeks or months!

Call LSG today and explore using a planning process that insures you receive the critical input and action plans necessary to help you effectively move your organization into the future

Check out the following:

LSG’s Four-Step Performance Improvement System

Free Demo of the Best Practices Assessment Tool (You will be asked for your e-mail address in order to forward back to you a report reflecting the results of your assessment input)